One Connected System

CHC brings coordinated entry into one connected system. It helps communities manage the full process with greater visibility, stronger coordination, and more consistent workflows.

The Process

1. Intake
Participants begin through a public-facing entry point, providing initial information and context.

2. Assessment
Standardized or customizable assessments help determine needs and prioritization.

3. Prioritization
Communities can apply local policies and criteria to support consistent decision-making.

4. Referral & Tracking
Providers can make, receive, and track referrals with full visibility across the system.

Built for Change

Communities work in changing conditions.
CHC helps them adjust without rebuilding the full process.

CHC supports:

  • flexible assessments

  • adaptable prioritization

  • evolving workflows

  • policy updates

  • changing housing stock

  • shifting funding realities

Your Questions, Answered

  • CHC is implemented in partnership with each community. This includes configuring workflows, assessments, and prioritization approaches to reflect local policies, housing resources, and system structure. The goal is to create a system that aligns with how coordinated entry works in practice—not a one-size-fits-all model.

  • Implementation and pricing are tailored to each community, based on scope, configuration, and local needs. We work with communities to define an approach that fits their system and resources.

  • CHC is designed to work alongside existing systems where needed, including HMIS. It supports coordinated entry processes by bringing key workflows—intake, assessment, prioritization, and referral—into a more connected and transparent structure.

  • Yes. CHC is built to support evolving systems. Communities can adjust prioritization, update assessments, and respond to changes in housing stock or funding requirements without needing to rebuild their workflows.

  • CHC is designed to make the process more transparent and understandable for people navigating housing access. With a clear entry point and visible next steps, participants can better understand where they are in the process—while providers maintain shared visibility and coordination.

Interested in bringing CHC to your community?

Let’s talk about what implementation could look like.